At TK Flower Shop, we are committed to protecting your personal information and ensuring that your shopping experience is secure and enjoyable. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit and shop on our website: https://tkflowershop.com.

1. Personal Details

When you place an order through our website, we collect the following information:

  1. Full Name – To identify and address you appropriately
  2. Phone Number – For order updates or delivery coordination
  3. Shipping Address – To deliver your order to the correct location
  4. Email Address – For order confirmation and communication
  5. Payment Information – Processed securely through trusted third-party payment providers

We do not collect or store any sensitive credit card information on our servers. All transactions are securely handled by external payment gateways.

We use your personal data for the following purposes:

  1. To process and fulfill your order
  2. To contact you about your order status or delivery arrangements
  3. To send order confirmation and receipts (if email is provided)
  4. To respond to your inquiries or customer service requests
  5. To comply with legal or regulatory obligations.

2. Payment Security

All payments are handled by secure third-party providers (such as PayPal, Stripe, or local Australian gateways). We rely on their encryption and security protocols to protect your financial information.
TK Flower Shop does not have access to your full payment details such as credit card numbers or CVV codes.

Tkflowershop.com does not collect, record or store any credit card details you provide when purchasing products from the Tkflowershop web site. Your credit card details are processed by our Australian Payment Processor (for credit cards) Starconnect, which is linked to our Freedom Business bankSA merchant account. tkflowershop is protected by a Secure Sockets Layer (SSL), for encrypted transport of confidential information.

3. Cookies

We use cookies to remember the contents of your shopping cart, enable essential site functionality and improve site performance and analytics (anonymously). You can disable cookies in your browser settings, but some features of the site may not function properly without them.

4. Retain Information

We retain order-related data for a minimum of 12 months or as required by local regulations and tax reporting standards. This allows us to provide support for past purchases and comply with legal and financial auditing requirements. After that period, data may be anonymized or securely deleted.

5. Sharing of Data

We only share your information with:

  1. Delivery partners or couriers for order fulfillment
  2. Payment processors for secure transactions
  3. Government or legal authorities when required by law

We do not sell or rent your personal information to any third parties.

6. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  1. SSL encryption on our website
  2. Secure servers hosted in reputable data centers
  3. Limited access to data internally (only staff who need it to process orders)

7. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us at:

📧 Email: kitty_190583@yahoo.com.au
📞 Phone: +61 413 489 331
📍 Address: TK Flower Shop, Shop 17, 482 Salisbury Highway, Parafield Gardens, Australia

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal obligations, or customer feedback.
Any updates will be posted on this page with a revised “Effective Date”.

Effective Date: April 2025